Privacy Policy — 365jl365 Online Casino

1. Introduction

This Privacy Policy ("Policy") describes how 365jl365 ("the Company," "we," "us," or "our") collects, uses, stores, and protects the personal information of individuals ("you," "your," or "Player") who access or use the 365jl365 online casino and sports betting platform available at https://365jl365.vip (the "Platform").

365jl365 is committed to protecting the privacy and personal data of all Players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We take our obligations as a data controller seriously and have implemented appropriate technical and organizational measures to safeguard your information.

By registering an account on 365jl365 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.

This Policy should be read together with our Terms & Conditions, which govern your overall use of the 365jl365 Platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, 365jl365 acts as the data controller in respect of the personal data you provide when using the Platform. As data controller, 365jl365 determines the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer (DPO) at [email protected]. Please note this is a plain-text address for written correspondence only.

3. Data We Collect

365jl365 collects the following categories of personal data from Players. We only collect data that is necessary, relevant, and proportionate to the purposes described in this Policy.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulatory obligation (for example, in connection with responsible gaming assessments).

4. How We Collect Data

365jl365 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity and fraud-check data received from KYC verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and regulatory databases where we are required to conduct due diligence checks;
• Publicly available sources: Information available in public records or databases where relevant to our legal compliance obligations.

5. How We Use Your Data

365jl365 uses the personal data we collect for the following purposes:

• To create, verify, and manage your 365jl365 player account;
• To process deposits, withdrawals, and other financial transactions on the Platform;
• To verify your identity and age in compliance with applicable regulations (you must be 21 years or older to use the Platform);
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To monitor gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested;
• To provide customer support and resolve disputes;
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts;
• To send you promotional communications and personalized offers where you have provided your consent to receive them;
• To improve the Platform, analyze usage patterns, and develop new features and services;
• To comply with our legal and regulatory obligations, including reporting requirements imposed by applicable gaming authorities.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by law.

6. Legal Basis for Processing

365jl365 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, KYC obligations, and gaming regulatory requirements;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and analytics, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly in relation to marketing communications and the use of non-essential cookies.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing & Disclosure

365jl365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard, for the purpose of processing financial transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and conduct due diligence checks;
• Technology and hosting providers: Cloud infrastructure and software providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Where we are required by law, court order, or regulatory direction to disclose personal data, including to gaming regulators and financial intelligence units;
• Professional advisors: Legal, accounting, and auditing firms engaged to provide professional services to 365jl365, subject to confidentiality obligations;
• Business successors: In the event of a merger, acquisition, or sale of all or part of the business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom we share personal data are required to process that data in accordance with applicable data protection law and our instructions. We do not permit third-party service providers to use your personal data for their own purposes.

8. Cookies & Tracking Technologies

365jl365 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cookies cannot be disabled;
• Functional cookies: Used to remember your preferences and settings, such as language selection and display options, to provide a more personalized experience;
• Analytics cookies: Used to collect aggregated, anonymized data about how Players use the Platform, helping us identify areas for improvement and measure the effectiveness of features;
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our campaigns, only where you have provided your consent to receive marketing communications.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. For analytics and marketing cookies, you may withdraw your consent by adjusting your preferences in your account settings or by contacting our support team.

9. Data Retention

365jl365 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations;
• Customer support communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes;
• Marketing preferences and consent records: Retained for the duration of your account and for two (2) years following account closure or withdrawal of consent;
• Technical and usage data: Retained for up to twelve (12) months from the date of collection, unless a longer period is required for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to an identifiable individual.

10. Data Security

365jl365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 365jl365 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data stored on our servers is encrypted at rest;
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training;
• Firewalls and intrusion detection: Our infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems;
• Regular security assessments: We conduct periodic vulnerability assessments and penetration testing to identify and remediate potential security weaknesses;
• Incident response: We maintain a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant regulatory authority and affected individuals in accordance with applicable law.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to use a strong, unique password for your 365jl365 account and to enable any additional security features available in your account settings.

11. Your Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 365jl365:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy;
• Right of access: You have the right to request a copy of the personal data we hold about you and information about how it is being processed;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, and to object to direct marketing at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request its transfer to another data controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or via live chat on the Platform. We will respond to all verified requests within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty days, in which case we will notify you of the extension and the reasons for it.

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12. Children's Privacy

The 365jl365 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online gaming and casino-style gambling. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform or provided us with personal data, please contact us immediately via live chat or at [email protected] so that we can take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to gambling platforms. For more information on protecting young people from gambling-related harm, please visit our Responsible Gaming page.

13. Cross-Border Data Transfers

In the course of operating the 365jl365 Platform, your personal data may be transferred to and processed in countries outside the Philippines, including countries where our technology infrastructure providers, payment processors, or KYC verification partners are located.

Where such transfers occur, 365jl365 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions recognized as providing an adequate level of data protection.

By using the 365jl365 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines as described in this section, subject to the safeguards described above.

14. Third-Party Links

The 365jl365 Platform may contain links to third-party websites or services, including payment provider portals and regulatory authority websites. This Privacy Policy applies solely to the 365jl365 Platform and does not extend to any third-party websites or services that you may access via links on our Platform.

365jl365 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal data.

15. Changes to This Policy

365jl365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered Players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how 365jl365 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 365jl365, please contact our Data Protection Officer using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 365jl365 Platform

We are committed to addressing all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

This Privacy Policy was last reviewed and approved on January 1, 2026 and supersedes all previous versions.